Privacy Policy

1. Information We Collect:
 

We may collect the following personal information:

• Contact Information: Name, email address, phone number.

• Booking Information: Arrival and departure dates, number of guests, room preferences.

• Payment Information: Credit card details or other payment information (processed by secure payment providers).

• Demographic Information: Age, country of residence (in anonymized and aggregated form for analysis).

• Website Usage Information: IP address, browser type, pages visited, time spent on the site (through cookies and similar technologies).

• Communications: Records of any communication you have with us.

2. How We Use Your Information:
 

We use your personal information for the following purposes:

• Process and Confirm Reservations: To manage your accommodation bookings.

• Provide Customer Service: To respond to your questions, requests, and comments.

• Personalize Your Experience: To offer you relevant information and offers based on your preferences.

• Improve Our Website and Services: To analyze website usage and make improvements.

• Marketing (with your consent): To send you promotional emails about our offers and news. You can opt-out of receiving these communications at any time.

• Comply with Legal Obligations: To comply with applicable laws and regulations.

3. Sharing Your Information:
 

We may share your personal information with the following third parties:

• Service Providers: Companies that help us operate our business, such as payment processors, email service providers, and web analytics tools. These providers are obligated to protect your information.

• Legal Authorities: If required by law or in response to a valid legal request.

• Aleida's Beauty Lounge (with your consent): If you wish to book services at the spa, we may share your basic contact information to facilitate the reservation.

4. Security of Your Information:
 

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, keep in mind that no data transmission over the Internet or electronic storage system is completely secure.

5. Your Rights:
 

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Rectification: You can request that any inaccurate or incomplete personal information be corrected.

• Deletion: You can request that your personal information be deleted, provided we do not have a legal obligation to retain it.

• Objection: You can object to the processing of your personal information for direct marketing purposes.

• Withdraw Consent: If you have given your consent to the processing of your personal information, you can withdraw it at any time.

To exercise these rights, please contact us using the information provided at the end of this policy.

6. Cookies and Similar Technologies:
 

Our website uses cookies and other similar technologies to improve functionality and personalize your experience. You can control the use of cookies through your browser settings.
 

7. Links to Other Websites:
 

Our website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these websites. We recommend reviewing the privacy policies of any website you visit.
 

8. Children's Privacy:
 

Our website is not directed at children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can delete it.
 

9. Changes to this Privacy Policy:
 

We may update this Privacy Policy periodically. We will post any changes on this page, indicating the date of the last revision. We recommend reviewing this policy regularly to stay informed about how we protect your information.
 

10. Contact Us:
 

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us using the following information:

Chipichape's Lofts 43